Course Table of Contents
  1. 1. Introduction
    1. 1.1 Start off with good habits
    2. 1.2 Language skills and behavioral skills
  2. 2. The Top 10 Skills
    1. 2.1 Top 10 behavioral skills
    2. 2.2 Encourage participants to communicate directly
    3. 2.3 Transfer messages effectively
    4. 2.4 Use body language that does not distract
    5. 2.5 Use techniques that prevent confusion
    6. 2.6 Top 10 Skills List
  3. 3. Positioning and Eye Contact
    1. 3.1 Positioning
    2. 3.2 Eye contact
    3. 3.3 No triangles!
    4. 3.4 Video demonstration
    5. 3.5 Whisper interpreting in the audience
  4. 4. Posture and Composure
    1. 4.1 Posture
    2. 4.2 Hands
    3. 4.3 Composure
    4. 4.4 Video demonstration
  5. 5. Volume and Enunciation
    1. 5.1 Speaking loudly
    2. 5.2 Speaking clearly
    3. 5.3 Video demonstration
  6. 6. Accuracy and Completeness
    1. 6.1 Don't report conversation
    2. 6.2 Interpret accurately
    3. 6.3 Interpret everything
    4. 6.4 Video demonstration
  7. 7. Making Requests
    1. 7.1 Refer to yourself as "the interpreter"
    2. 7.2 Keep everyone informed
    3. 7.3 Request to repeat
    4. 7.4 Request to explain or clarify a word or phrase
    5. 7.5 Request to reword or rephrase
    6. 7.6 Request to speak in shorter chunks
    7. 7.7 Request to speak more slowly
    8. 7.8 Request for a break
    9. 7.9 Make the correct request
  8. 8. Managing a Conversation by Making Requests
    1. 8.1 Request to speak directly to the audience
    2. 8.2 Request to speak directly to the other person
    3. 8.3 Request for only one person to speak at a time
    4. 8.4 Request for no side conversations
    5. 8.5 Request for no side conversations with the interpreter
    6. 8.6 Interpret conversations in progress when elbow interpreting
  9. 9. Additional Study
    1. 9.1 Local professional organizations